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Technical Service Bulletins (PDF Format)
last updated 1-28-08

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FAQ TOPICS
last updated 5-27-04
   

Custom Rackshelves

Q: What is the part number for a custom rackshelf?
A: Custom rackshelves have three different part numbers: RSH4A for anodized finish, RSH4C for silver anodized finish, and RSH4S for textured finish. For all three it is necessary to include the make & model of the component you wish to be mounted on the shelf.

Q: What is the lead-time for custom rackshelves?
A: If Middle Atlantic Products has the dimensions of your component on file, it usually takes 2 business days or less to manufacture the custom shelf.

Q: How can I find out if Middle Atlantic Products has my component on file?
A: Visit http://repnet.middleatlantic.com/RSH/mainRSH.asp to search our measured component database.

Q: What if Middle Atlantic Products doesn’t have my component on file?
A: Send the unit to Middle Atlantic Products to be measured. This is the preferred method and the only way that Middle Atlantic Products will guarantee that it will fit.
Otherwise, you can measure the component and fax or e-mail the dimensions to us. The instructions and form are available in the master catalog and on our web site at www.middleatlantic.com . The dimensions provided in the components owners’ manual may not be correct and it is advised to measure carefully as RSH units are custom-made and are not returnable.

Q: Why does Middle Atlantic Products sometimes send a separate face and shelf when I order an RSH?
A: When a face (part # AFACE, CFACE, or SFACE) and shelf (part # WUSS) are sent separately this is because the width of the component is wider than what will fit on a standard shelf. In place of the standard shelf (17.375”), a wider shelf (part # WUSS) is sent.
The WUSS (Wide Unit Shelf System) has been specially designed to bolt on to the mounting angle of our standard rackrail. This allows you to mount components up to 22.5” wide. For the cleanest possible look it’s best if the unit is under 17.73” wide, otherwise it will have to sit behind the rackrail face.

Q: I faxed dimensions with my last order why hasn’t Middle Atlantic added this unit to the database?
A: Middle Atlantic Products will only add a unit to our measured component database if we measure it ourselves to ensure accuracy.

 

AX-S

Q: Do AXS systems come with track stands & tracks?
A: Track stands and tracks for the AXS system must be ordered separately. The track stands are ordered by height, and are as follows:
TS3110 = 3-1/2” to 11” of the ground.
TS1022 = 10” to 22” off the ground.
TS1640 = 16” to 40” off the ground.
There are also three choices for track length: TRACK25 = 25”, TRACK31 = 31”, or TRACK50 = 48” long.

Q: Can I get side panels for the millwork AXS system?
A: The AXS system for millwork and in wall installation is designed to be recessed into a wall. Due to this, no side panels have been designed to fit this system. AXS systems that are mounted in a host enclosure can have side panels that accompany the following racks: MRK/WRK/ERK

Q: Can I mount the Millwork AXS system right on the floor and just lay the tracks in front of it?
A: The minimum height an AXS system can be installed is 3-1/2”. If you can mount the rack on the floor, then it is recommended using one of our racks with casters in place of the AXS Series.

Q: Can I gang AXS racks together?
A: Yes, as long as they are 10" off the floor. The only thing you have to do is stagger the track stands. There are two notches on the track itself, which show exactly where to put them. 

 

RK/BRK Racks

Q: Can I get these racks in custom sizes?
A: RK/BRK’s are not available in custom sizes, but they are made out of MDF board steel, which can be cut down in the field if necessary. We recommend that you put tape along the edge you plan to cut in order to protect the black laminate finish.

Q: How do RK/BRK racks ship?
A: RK/BRK series racks can be shipped via UPS.


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